At Ceylon Cart Tas, customer satisfaction is important to us.

Due to food safety regulations, we generally cannot accept returns for food products once they have been delivered.

Returns and Refunds

We may offer refunds, replacements, or store credit if:

• The wrong item was supplied
• The item is damaged during delivery
• The product is defective
• The product has expired before delivery

Reporting Issues

Customers must report issues within 48 hours of receiving their order.

Please include:

• Order number
• Product details
• Photos of the affected item

Non-Returnable Items

For health and safety reasons, the following items are generally non-returnable:

• Opened food products
• Perishable items
• Products damaged due to improper storage after delivery

Refund Processing

Approved refunds will be processed using the original payment method where possible.

Contact Us

Email: info@ceyloncart.au
Phone: +61 447 251 543